Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers have said about their purchases and shopping experiences at Trionic. We try our hardest to make each and every customer happy!
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Great company - Great product!
I've been using a solid wheel rollator walker for 3 years. I wish I'd known about Trionic from the start! My old rollator broke for the second time in 2 years. They claimed it was an all-terrain rollator, but it obviously couldn't keep up with me as the same part kept breaking. This time, I couldn't even get it repaired because of the global shipping crisis. That's how I stumbled across Trionic - I was desperately looking for a replacement walker that was manufactured in Europe in the hopes that delivery wouldn't be hampered by the shipping crisis. I emailed Trionic to confirm they weren't having shipping delays and was shocked to receive a reply directly from Johan, one of the founders, who reassured me that delivery would be unaffected.
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I decided that instead of going with one of the Trionic rollators, I was going to order a Veloped Trek 14er M. It arrived in days and all of the accessories I'd ordered arrived already installed, which was a bonus.
From my very first spin around my very muddy garden - I knew the Veloped was a game-changer. Hand on heart, one of my first impressions (as I easily crossed muddy, boggy, grass and then took it up and down every kerb and obstacle that I could find) was that the Veloped feels like it was designed by someone that needs to use mobility equipment - or someone who loves someone that does. The Veloped has made me realise that some of the exhaustion, pain, and difficulties that made me need to stop to rest so often with my old rollator were due to its difficulties handling obstacles - needing to be lifted or twisted around or over them, and also the massive amounts of vibrations transferred through the rollator to the user when crossing any sort of textured surface - be it brick-paved, gravel, or cobblestone. And it was painful when something as small as a pebble could bring you to a violent stop by locking up one wheel. Using the Veloped, there's a massive improvement in the amount of vibration transferred to the user. The front wheel design is excellent for getting over obstacles - and not needing to search for and use a dropped kerb reduces how much walking is required if there isn't one readily accessible. I don't need a ramp to get up the (low) steps to get into my house anymore. The Veloped and its sliding seat also encourage me to walk more upright and feel more like I'm walking normally, not like I'm pushing something in front of me like rollators often do, and that has improved my posture while walking.
The customer service has been great. Delivery was great and even the packaging, user manual, laminated quick reference info, and letter from the founders felt premium. The product is great. I have already recommended it a few times to people trying to use a rollator to maintain an active life because it likely would be a better fit for their lifestyles.
My only criticisms:
-It *will* fold down narrower than its narrowest locking position. It would be nice to be able to lock it securely in its narrowest position especially when travelling. It just seems like it works to be less likely to be damaged in transit that way.
-The seat is quite narrow. With the maximum weight capacity of the Veloped, you'd think that there was at least one model available for those with broader hips and bums. This is the main complaint I hear about the Veloped so I know that it's not just me that finds it pretty snug and not something that I would like to sit on for long periods of time. However, I have seen many people strap a folding chair to the side of the Veloped so they do have a comfortable seat they can use when they reach their destination or for a longer rest. It would just be nice if that weren't necessary. -
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My physiotherapist said: it is like a Porsche! And I can only agree with his opinion.
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The rollator is not only elegant but also extremely reliable; I have a secure grip even on bumpy paths, even in snow it gave me good security. The brakes work perfectly and instantly. Longer distances are no longer a problem for me. I feel very comfortable with this rollator, it looks sporty but is discreet at the same time. The delivery went smoothly and in just three days the walker was well packed at my door. The slightly higher price is completely reasonable. -
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An efficient and reliable delivery…
An efficient and reliable delivery service.
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I have a dropped foot and weak muscle power in legs. The Veloped has made walking over most terrain a possibility and has returned to me the joy of taking walks. Apart from pushing uphill definitely improves posture by requiring you to stand upright. On a walk along the beach only yesterday was admired by a gentleman who remarked that his late wife who suffered from a type of MS had one which gave her much improved mobility and that this was the first time he had seen another one.
Very rare to be able to recommend something without reservation. -
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What really surprised me was the smoothness of the Veloped.
After extensively testing the Veloped Trek 14er M, I would like to describe my experience here. What really surprised me was the smoothness of the Veloped. Roots and branches are not an obstacle and can be easily driven over. The assembly and disassembly are also extremely quick. Due to a herniated disc, a listhesis and deforming arthrosis, I was only able to walk a few meters. At first, I was sceptical as to whether I would be able to walk longer distances with a walker, but I was proven otherwise. The Veloped is worth every penny, I would buy it again and again, and would recommend it to anyone. What I would like is an additional trolley for large dogs that can be attached to the Veloped. In this way, disabled and old dogs could also overcome longer distances.
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Very good product, expectations fulfilled!
Hans-Peter Böttcher, born 1950.
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I was researching walking aids online and came across the TRIONIC products.
Since I am very active, being out in nature a lot and also want to continue to do so. Therefore, I chose the VELOPED. I am very satisfied with the choice.
The order, delivery and payment are smooth, assembly without difficulty within 5 minutes.
The very comfortable walking aid is a great help for me. I can move again safely without any pain, even on partially uneven forest paths. HIGHLY RECOMMENDED! -
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The tires arrived very quickly, I mounted them and immediately I walked again.
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I bought the Veloped first - Perfect! Later I bought the Walker to match it - Equally perfect, but I prefer the Veloped because it is longer in front and with it, I can run better on dirt roads, branches and stones, and especially DOWNHILL on steeper terrain. The Veloped is fine on rougher terrain, the Walker, which is shorter, is fine for the city and easier terrain.
Thanks for your great invention. -
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The Veloped is a great invention...
The Veloped is a great invention and fills the gap that other conventional rollators cannot. The large smooth-running wheels and the twin wheel in the front make the ride wonderfully easy and provide support and, most importantly, allow you to walk more upright and almost between the handles. Walking is more fun again.
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Runs very smoothly, it’s perfect on uneven ground.
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Comfortable legroom when walking.
My father must practice locking the brakes again and again.
Great design, a real eye-catcher! -
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The best rollator on the market
The best rollator on the market, I recognized it while walking, then informed myself and bought a Walker 14er. Never again another rollator, simply unique!
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Ideal for parks and forests.
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