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Product Reviews – What Trionic users say about their rollators

Find out what genuine rollator customers have said about their purchases and shopping experiences at Trionic. We try our hardest to make each and every customer happy!

  • Great company - Great product!

    I've been using a solid wheel rollator walker for 3 years. I wish I'd known about Trionic from the start! My old rollator broke for the second time in 2 years. They claimed it was an all-terrain rollator, but it obviously couldn't keep up with me as the same part kept breaking. This time, I couldn't even get it repaired because of the global shipping crisis. That's how I stumbled across Trionic - I was desperately looking for a replacement walker that was manufactured in Europe in the hopes that delivery wouldn't be hampered by the shipping crisis. I emailed Trionic to confirm they weren't having shipping delays and was shocked to receive a reply directly from Johan, one of the founders, who reassured me that delivery would be unaffected.

    I decided that instead of going with one of the Trionic rollators, I was going to order a Veloped Trek 14er M. It arrived in days and all of the accessories I'd ordered arrived already installed, which was a bonus.

    From my very first spin around my very muddy garden - I knew the Veloped was a game-changer. Hand on heart, one of my first impressions (as I easily crossed muddy, boggy, grass and then took it up and down every kerb and obstacle that I could find) was that the Veloped feels like it was designed by someone that needs to use mobility equipment - or someone who loves someone that does. The Veloped has made me realise that some of the exhaustion, pain, and difficulties that made me need to stop to rest so often with my old rollator were due to its difficulties handling obstacles - needing to be lifted or twisted around or over them, and also the massive amounts of vibrations transferred through the rollator to the user when crossing any sort of textured surface - be it brick-paved, gravel, or cobblestone. And it was painful when something as small as a pebble could bring you to a violent stop by locking up one wheel. Using the Veloped, there's a massive improvement in the amount of vibration transferred to the user. The front wheel design is excellent for getting over obstacles - and not needing to search for and use a dropped kerb reduces how much walking is required if there isn't one readily accessible. I don't need a ramp to get up the (low) steps to get into my house anymore. The Veloped and its sliding seat also encourage me to walk more upright and feel more like I'm walking normally, not like I'm pushing something in front of me like rollators often do, and that has improved my posture while walking.

    The customer service has been great. Delivery was great and even the packaging, user manual, laminated quick reference info, and letter from the founders felt premium. The product is great. I have already recommended it a few times to people trying to use a rollator to maintain an active life because it likely would be a better fit for their lifestyles.

    My only criticisms:
    -It *will* fold down narrower than its narrowest locking position. It would be nice to be able to lock it securely in its narrowest position especially when travelling. It just seems like it works to be less likely to be damaged in transit that way.
    -The seat is quite narrow. With the maximum weight capacity of the Veloped, you'd think that there was at least one model available for those with broader hips and bums. This is the main complaint I hear about the Veloped so I know that it's not just me that finds it pretty snug and not something that I would like to sit on for long periods of time. However, I have seen many people strap a folding chair to the side of the Veloped so they do have a comfortable seat they can use when they reach their destination or for a longer rest. It would just be nice if that weren't necessary.

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  • Absolutely recommended

    My physiotherapist said: it is like a Porsche! And I can only agree with his opinion.

    The rollator is not only elegant but also extremely reliable; I have a secure grip even on bumpy paths, even in snow it gave me good security. The brakes work perfectly and instantly. Longer distances are no longer a problem for me. I feel very comfortable with this rollator, it looks sporty but is discreet at the same time. The delivery went smoothly and in just three days the walker was well packed at my door. The slightly higher price is completely reasonable.

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  • An efficient and reliable delivery…

    An efficient and reliable delivery service.
    I have a dropped foot and weak muscle power in legs. The Veloped has made walking over most terrain a possibility and has returned to me the joy of taking walks. Apart from pushing uphill definitely improves posture by requiring you to stand upright. On a walk along the beach only yesterday was admired by a gentleman who remarked that his late wife who suffered from a type of MS had one which gave her much improved mobility and that this was the first time he had seen another one.
    Very rare to be able to recommend something without reservation.

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  • What really surprised me was the smoothness of the Veloped.

    After extensively testing the Veloped Trek 14er M, I would like to describe my experience here. What really surprised me was the smoothness of the Veloped. Roots and branches are not an obstacle and can be easily driven over. The assembly and disassembly are also extremely quick. Due to a herniated disc, a listhesis and deforming arthrosis, I was only able to walk a few meters. At first, I was sceptical as to whether I would be able to walk longer distances with a walker, but I was proven otherwise. The Veloped is worth every penny, I would buy it again and again, and would recommend it to anyone. What I would like is an additional trolley for large dogs that can be attached to the Veloped. In this way, disabled and old dogs could also overcome longer distances.

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  • Very good product, expectations fulfilled!

    Hans-Peter Böttcher, born 1950.
    I was researching walking aids online and came across the TRIONIC products.
    Since I am very active, being out in nature a lot and also want to continue to do so. Therefore, I chose the VELOPED. I am very satisfied with the choice.
    The order, delivery and payment are smooth, assembly without difficulty within 5 minutes.
    The very comfortable walking aid is a great help for me. I can move again safely without any pain, even on partially uneven forest paths. HIGHLY RECOMMENDED!

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  • Tires

    The tires arrived very quickly, I mounted them and immediately I walked again.
    I bought the Veloped first - Perfect! Later I bought the Walker to match it - Equally perfect, but I prefer the Veloped because it is longer in front and with it, I can run better on dirt roads, branches and stones, and especially DOWNHILL on steeper terrain. The Veloped is fine on rougher terrain, the Walker, which is shorter, is fine for the city and easier terrain.
    Thanks for your great invention.

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  • The Veloped is a great invention...

    The Veloped is a great invention and fills the gap that other conventional rollators cannot. The large smooth-running wheels and the twin wheel in the front make the ride wonderfully easy and provide support and, most importantly, allow you to walk more upright and almost between the handles. Walking is more fun again.

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  • A real eye-catcher

    Runs very smoothly, it’s perfect on uneven ground.
    Comfortable legroom when walking.
    My father must practice locking the brakes again and again.
    Great design, a real eye-catcher!

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  • The best rollator on the market

    The best rollator on the market, I recognized it while walking, then informed myself and bought a Walker 14er. Never again another rollator, simply unique!

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  • Ideal for parks and forests

    Ideal for parks and forests.

    Recommend this product review to a friend:
    Veloped Jakt 14er L green/black
    by 

Product Reviews    

  • Fantastic…

    I bought this as I have mobility issues and the rollator I currently have is totally unsuitable for uneven ground. I find it so much easier to use and have received many remarks about it.…

  • S U P E R !…

    The shipping and the delivery of our Veloped Trek M 14er was completed in 3 days!
    So, it was very fast!

    Our Veloped was carefully packed and, when we unpacked it, was not damaged! We did not have any problems with the assembly either! See video a…

  • Mrs V Potts…

    I purchased this for my husband, but he will not use it, don't know why as he hardly walks anywhere as he is not very steady on his feet. Having said that I keep thinking I will make use of it myself. At the moment I have only moved it a short way, b…

  • Anne Mears…

    I love the fact that I can walk in the countryside again and not be fazed by rough terrains like large gravel, grass paths and uneven surfaces. It means I can get away from cars and houses and surround myself with greenery. This lifts my spirits and …

  • Thrilled with my new friend Vince The Veloped!…

    Living with MS (comparatively mild but slowly progressing) I have poor balance, and varying degrees of leg weakness and fatigue – the Veloped is the answer to all these issues, and I couldn’t be more delighted.
    Within days of delivery (all going 10…

  • Walking and working outdoors…

    My 14er is perfect, at 79 overweight with bone on bone knees, torn ACL my Veloped is a blessing. I have been out in the field repairing my fences and doing other tasks that I could not do without much difficulty when using other walkers. I do not hav…

  • Your support and service is absolutely excellent.…

    Thank you so much for posting the sparepart.

    My local bike shop have reattached the wheel on the 9 er and it's working perfectly.

    Your support and service is absolutely excellent.

    I really do appreciate your on going support it means a grea…

  • Congratulations to the whole Trionic team!…

    What you have come up with is truly impressive. I can only recommend this walker! A few weeks ago I had an accident where my mobility has been compromised. Since I didn’t want to miss small hikes, I was looking for a stable walker. The Veloped Trek d…

  • Trionic Veloped Hunter…

    Very excellent service, highly recommended; the company is very accommodating. The Veloped is great!!!!…

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